Help & FAQ

Qanto Configurator · Service & Troubleshooting

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↳ The Qanto does not move
↳ The Qanto worked before, but no longer moves
↳ The Qanto no longer moves down when extended
↳ 4. Check the safety devices
↳ 3. Perform an initialization/reset

3. Perform an initialization/reset

Solution

Briefly press and hold the (-) button, then press and hold it again for up to 12 seconds until the Qanto briefly moves up and down.

Instructions, photos & videos

250617_Initialisierung_kleiner.mp4

Didn't help? Write to us at Qanto@ninka.com – we are happy to help.

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Qanto Configurator · Ninkaplast GmbH · questions: Qanto@ninka.com