Help & FAQ

Qanto Configurator · Service & Troubleshooting

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↳ The Qanto no longer moves smoothly and judders
↳ The column stalls and automatically moves approx. 1 cm in the opposite direct…
↳ The anti-collision feature has been triggered.

The anti-collision feature has been triggered.

Solution

If the Qanto runs into resistance, the anti-collision protection is triggered for safety reasons. The control unit must now be replaced. Contact your kitchen studio regarding spare parts and refer to the installation video.
If you require further information, please contact qanto@ninka.com

Instructions, photos & videos

We will provide matching instructions, photos and videos here for you.

Didn't help? Write to us at Qanto@ninka.com – we are happy to help.

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Qanto Configurator · Ninkaplast GmbH · questions: Qanto@ninka.com