Help & FAQ

Qanto Configurator · Service & Troubleshooting

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↳ The Qanto does not move
↳ The Qanto worked before, but no longer moves
↳ The Qanto no longer moves when retracted
↳ 7. Check the DC box

7. Check the DC box

Solution

Briefly press and hold the (-) button, then press and hold it again for up to 12 seconds until the Qanto briefly moves up and down.

Instructions, photos & videos

DC-Einheit tauschen.mp4
250617_Initialisierung_kleiner.mp4
Qanto Stecker DC Box.png

Didn't help? Write to us at Qanto@ninka.com – we are happy to help.

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Qanto Configurator · Ninkaplast GmbH · questions: Qanto@ninka.com